Reference

Open Your Account Knowing the Rules

One account, one set of written rules. This page sets out what you agree to when you join 9777det, from the wallet you fund through bKash, Nagad or Rocket to the checks we run before a withdrawal leaves.

Account rules in plain EnglishWallet and payment termsWithdrawal checks in writingBangladesh access conditionsUpdates posted with start dates
9777det Open Your Account Knowing the Rules
TERMS HELP DESK

Ask Us When a Term Needs Explaining

A terms question is not the same as a game question, and it deserves a written answer you can keep. Sign in, open the chat window and quote your account reference; the agent pulls up the rule, the wallet entry and the last login on one screen. For anything that needs a paper trail, such as closing an account, a name correction or a dispute over a settled bet, mail us from your registered address. Keep the transaction IDs from bKash, Nagad or Rocket handy, because they settle most payment arguments on the spot.

Team online

Chat While Signed In

Open the chat window while you are signed in and the agent sees your account reference plus the rule in play, so you skip the back-and-forth on a held wallet or a stuck login.

Email for Written Requests

Closing an account, asking for a copy of your data or disputing a wallet entry works better in writing. Send it from your registered email so we can match it to your file.

Payment Queries on the Wallet

A bKash, Nagad or Rocket transfer that has not shown up belongs with support, not with the games. Keep the transaction ID from your wallet app and send it with the amount.

YOUR DATA RULES

Check How We Hold Your Account Data

Most of what this page promises is really an answer about your data. We store what the wallet and the games need: your name, your number, your ledger, and the device and IP you signed in from. A session cookie keeps the lobby from logging you out on every tap. A one-time code goes to your registered number when you sign in from somewhere new. Changes to your file are handled in writing, so ask from your registered email address and we confirm when it is done.

Details on Your Account

We hold your name, phone number, wallet ledger and the device you log in from. That is what a withdrawal check reads, and it is not sold on to outside lists.

Cookies and Session

The lobby sets a session cookie to keep you signed in and a small preference cookie for language and layout. Clearing them logs you out; nothing else changes on your account.

Login and One-Time Code

Your password is yours alone, and a one-time code goes to the number on file when you sign in from a new device. We will never ask for that code in chat.

Keeping and Removing Data

Wallet and game records stay on file while your account is open, and for the period the applicable rules require afterwards. Ask support in writing to correct or erase what can be erased.

Get Clear Answers on the Terms

These are the terms questions that reach our desk most often, answered the way we would answer them in chat. If yours is not here, send it in and we will point you to the exact clause and the date it took effect.

The moment your account is opened and you tick the box on the opening form. From then on, every deposit, bet and withdrawal on your wallet runs under the same written rules.

No. One account per person, in your own name and date of birth. If a second one appears on the same phone number or wallet, we close it and the balance is handled under the same rules.

Use the reset link on the login screen and the one-time code goes to your registered number. If that number has changed, message support with your account reference before you try again.

Ask in writing from your registered email address, whether it is a correction to your name or number, or a request to close. We confirm back once the change sits on your file.

Yes, when payments, games or local rules shift. We post the updated text on this page with the date it starts, and carrying on with your account after that date means you accept it.

Then the law wins, and access depends on your local law and eligible regions. Tell support if you think a rule cannot apply to you, and we will look at the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.